Assistant GM - Guest Experience & Team Leader

Urban Air Adventure Parks; Aurora (CO); On-site; USD 54,000 - 66,000; Full time

Job summary

A leading adventure park operator in Aurora, Colorado, seeks an Assistant General Manager to provide leadership and direction. The ideal candidate will have a background in hospitality, with supervisory experience, and a passion for delivering exceptional customer service. Responsibilities include team development, scheduling, and ensuring operational excellence. This role requires adaptability and excellent communication skills, as well as a willingness to work weekends and holidays.

Qualifications

• 3+ years of supervisory or management experience required.
• Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts).
• Ability to pass a thorough background check.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention, and training of staff.
• Develop weekly schedules to meet business needs.

Skills

Customer service

Team leadership

Communication

Motivational skills

Adaptability

Job description

A leading adventure park operator in Aurora, Colorado, seeks an Assistant General Manager to provide leadership and direction. The ideal candidate will have a background in hospitality, with supervisory experience, and a passion for delivering exceptional customer service. Responsibilities include team development, scheduling, and ensuring operational excellence. This role requires adaptability and excellent communication skills, as well as a willingness to work weekends and holidays.