Operations Leader - Fire & Life Safety, Scale & Improve

Blue Signal Search; Panama City (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Industry expertise

Growth opportunities

Operational improvements

Job summary

Blue Signal Search is seeking an Operations Manager for an established fire and life safety services organization. Lead cross-functional teams and turn complex operations into scalable processes that drive measurable results across estimating, scheduling, field service, inspections, projects, billing, and customer follow-up.

You will partner with department leaders to translate priorities into operating plans, build controls, monitor performance against targets, and leverage systems to improve

Qualifications

• Strong working knowledge of the commercial fire protection industry and applicable compliance requirements.
• Experience in operations leadership within fire protection and full-service providers.
• Ability to connect estimating, scheduling, inspections, service, projects, billing and customer support across the business.
• Proven track record developing, implementing, and improving procedures, workflows, and performance measures.

Responsibilities

• Turn operational complexity into a scalable, accountable service organization by partnering with leaders across the business.
• Guide department leaders in translating company priorities into clear operating plans and measurable outcomes.
• Review end-to-end work handoffs across estimating, scheduling, field service, inspections, projects, billing, and customer follow-up.
• Build practical operating procedures and controls that create consistency without slowing down field execution or customer responsiveness.
• Track departmental results against revenue and operating targets, and remove barriers to improve performance.
• Use business systems, reporting, and workflow automation to reduce duplicate effort, strengthen communication, and improve visibility.
• Create clear expectations, measurable goals, and follow-through mechanisms that reinforce ownership across teams.
• Support company-wide improvement initiatives that strengthen service quality, productivity, profitability, and readiness for growth.

Skills

Operations leadership

Fire protection knowledge

Cross-functional collaboration

Process improvement

Leadership communication

Job description

Blue Signal Search is seeking an Operations Manager for an established fire and life safety services organization. Lead cross-functional teams and turn complex operations into scalable processes that drive measurable results across estimating, scheduling, field service, inspections, projects, billing, and customer follow-up.

You will partner with department leaders to translate priorities into operating plans, build controls, monitor performance against targets, and leverage systems to improve