Operations Leader: Fast-Paced Restaurant & Entertainment

Dave & Busters; Fairfax (VA); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching plan

Free food

Free gameplay

Growth opportunities

Job summary

Dave & Buster's Fairfax seeks a Restaurant/Operations Manager to provide leadership, supervision, and direction on standards and initiatives to improve guest experience and business results. You will oversee the team, cost controls, scheduling, and daily operations in a fast-paced restaurant/entertainment setting.

The role requires 2+ years in hospitality, strong leadership, and the ability to work weekends and holidays.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continuous professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

Skills

Leadership

Team management

Guest experience

Cost of goods sold

Labor management

Job description

Dave & Buster's Fairfax seeks a Restaurant/Operations Manager to provide leadership, supervision, and direction on standards and initiatives to improve guest experience and business results. You will oversee the team, cost controls, scheduling, and daily operations in a fast-paced restaurant/entertainment setting.

The role requires 2+ years in hospitality, strong leadership, and the ability to work weekends and holidays.