Operations Leader: Drive Team Performance & Safety

Amazon; Middletown Township (PA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Middletown, PA is seeking an Operations Manager to lead and develop both salaried and hourly staff across shifts, driving safety, quality, attendance, and performance. You will empower teams with tools for success and guide productivity improvements via data-driven decisions and analytical problem-solving.

Responsibilities include mentoring large teams, coordinating with Safety, Engineering, and HR, and delivering on-time customer promises.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Leadership

Performance management

Lean techniques

Data-driven decisions

Education

Bachelor's degree or equivalent

Job description

Amazon in Middletown, PA is seeking an Operations Manager to lead and develop both salaried and hourly staff across shifts, driving safety, quality, attendance, and performance. You will empower teams with tools for success and guide productivity improvements via data-driven decisions and analytical problem-solving.

Responsibilities include mentoring large teams, coordinating with Safety, Engineering, and HR, and delivering on-time customer promises.