Operations Leader: Drive Safety, Quality & On-Time Delivery

Amazon; Baltimore (MD); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Baltimore, MD is seeking an Operations Manager to lead and develop a team of salaried and hourly colleagues. You will drive safety, quality, attendance, and performance while delivering customer orders on time.

The role requires 3+ years of leadership experience, a Bachelor's degree or equivalent, and a willingness to work a flexible schedule. The base pay range is listed as 91,000 to 136,500 USD annually, with comprehensive benefits.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or 2+ years Amazon experience.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.

Skills

Employee performance management

Flexible schedule

Customer service

Education

Bachelor's degree or equivalent

Bachelor's or Master's degree in Engineering/Operations/Logistics

Job description

Amazon.com Services LLC in Baltimore, MD is seeking an Operations Manager to lead and develop a team of salaried and hourly colleagues. You will drive safety, quality, attendance, and performance while delivering customer orders on time.

The role requires 3+ years of leadership experience, a Bachelor's degree or equivalent, and a willingness to work a flexible schedule. The base pay range is listed as 91,000 to 136,500 USD annually, with comprehensive benefits.