Operations Leader: Scale, Safety & Delivery Excellence

Amazon; Romeoville (IL); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Sign-on payments

Restricted stock units (RSUs)

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager to lead a mixed team of salaried and hourly staff across multiple shifts. You will mentor your team, drive safety, quality, and productivity, and run large-scale projects with regional impact.

You will leverage data-driven insights to improve efficiency and customer delivery, while collaborating with cross-functional teams to meet business goals. This role requires flexibility in scheduling, a bachelor’s degree or equivalent, and prior experience in a

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Experience applying Lean, Kaizen, or Six Sigma to drive process improvements.
• Strong problem solving, analytical and customer service skills.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Create productivity plans via forecast reviews and load balancing.
• Manage safety, quality, productivity, and on-time delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Adapt to a dynamic environment with varying temperatures and noise.

Skills

People management

Performance management

Team leadership

Data-driven decisions

Analytical problem solving

Project leadership

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager to lead a mixed team of salaried and hourly staff across multiple shifts. You will mentor your team, drive safety, quality, and productivity, and run large-scale projects with regional impact.

You will leverage data-driven insights to improve efficiency and customer delivery, while collaborating with cross-functional teams to meet business goals. This role requires flexibility in scheduling, a bachelor’s degree or equivalent, and prior experience in a