Operations Leader: Data-Driven People & Safety Champion

Amazon Inc.; City of Amsterdam (NY); Presencial; USD 91.000 - 137.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) matching

Paid time off

Parental leave

Descripción de la vacante

Amazon.com Services LLC is seeking an Operations Manager to lead a salaried and hourly team across multiple fulfillment sites. You will drive safety, productivity, and customer delivery metrics by applying data-driven decisions and cross-functional collaboration.

The role involves managing shifts, mentoring staff, and handling large-scale projects with regional impact. The position requires a Bachelor’s degree or equivalent (or 2+ years Amazon experience), strong people management, and the

Formación

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsabilidades

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Conocimientos

Employee management

Educación

Bachelor's degree or equivalent experience (or 2+ years Amazon experience)

Descripción del empleo

Amazon.com Services LLC is seeking an Operations Manager to lead a salaried and hourly team across multiple fulfillment sites. You will drive safety, productivity, and customer delivery metrics by applying data-driven decisions and cross-functional collaboration.

The role involves managing shifts, mentoring staff, and handling large-scale projects with regional impact. The position requires a Bachelor’s degree or equivalent (or 2+ years Amazon experience), strong people management, and the