Operations Leader: Data-Driven Growth & Safety Excellence

Amazon; Town of New Windsor (NY); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is hiring an Operations Manager in New Windsor, NY. You will lead a team of salaried and hourly staff, drive productivity, and manage safety, quality, and delivery promises across multiple shifts.

The role requires 3+ years in people management, a Bachelor's degree or equivalent, and flexibility to work weekends/nights/holidays. Expect to collaborate with Safety, Engineering, Loss Prevention, QA, and HR to meet business objectives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

Employee management

Performance management

Flexibility

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is hiring an Operations Manager in New Windsor, NY. You will lead a team of salaried and hourly staff, drive productivity, and manage safety, quality, and delivery promises across multiple shifts.

The role requires 3+ years in people management, a Bachelor's degree or equivalent, and flexibility to work weekends/nights/holidays. Expect to collaborate with Safety, Engineering, Loss Prevention, QA, and HR to meet business objectives.