Operations Leader: People, Safety & Performance

Amazon Inc.; Newark (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Newark is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance and performance while driving improvements through data-driven decisions.

You will collaborate with Safety, Engineering, Loss Prevention and HR to meet business objectives, coach teams, manage workloads, and support customer delivery promises in a dynamic, often noisy warehouse environment.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scale projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.

Skills

People management

Performance management

Leadership

Education

Bachelor's degree or equivalent, or 2+ years of Amazon experience

Job description

Amazon.com Services LLC in Newark is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance and performance while driving improvements through data-driven decisions.

You will collaborate with Safety, Engineering, Loss Prevention and HR to meet business objectives, coach teams, manage workloads, and support customer delivery promises in a dynamic, often noisy warehouse environment.