Senior Operations Manager - Data-Driven Leader

Amazon Inc.; Teterboro (NJ); On-site; USD 100,000 - 150,000; Full time

Job summary

Amazon is seeking an Operations Manager in New Jersey. You will lead a mixed team of salaried and hourly staff, driving safety, quality, and on-time delivery.

The role emphasizes data-driven improvements and cross-functional collaboration with Safety, Engineering, and HR to meet business objectives. The position involves managing shift operations, mentoring staff, and delivering performance improvements while adapting to varying site workflows and outdoor/indoor environments across multiple

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR.
• Lift up to 49 pounds and stand/walk for up to 12 hours.

Skills

Employee management

Performance metrics

Problem solving

Analytical skills

Customer service

Communication skills

Interpersonal skills

Education

Bachelor's degree or equivalent

Master’s degree in Engineering/Operations/Logistics

Job description

Amazon is seeking an Operations Manager in New Jersey. You will lead a mixed team of salaried and hourly staff, driving safety, quality, and on-time delivery.

The role emphasizes data-driven improvements and cross-functional collaboration with Safety, Engineering, and HR to meet business objectives. The position involves managing shift operations, mentoring staff, and delivering performance improvements while adapting to varying site workflows and outdoor/indoor environments across multiple