Operations Leader: Auto Glass Service Center

Pilkington North America Inc.

Livonia (MI)

On-site

USD 70,000 - 75,000

Full time

2 days ago
Be an early applicant
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

401(k) plan
Medical insurance
Education assistance

Job summary

Pilkington North America Inc. in Livonia is seeking an Operations Manager for Auto Glass Replacement to lead the local service center, drive safety, quality, and profitability, and manage a team of 8 hourly staff.

You will collaborate with Supply Chain, Human Resources, Procurement, Quality, Safety and Finance to meet sales targets, optimize costs, and grow customer relationships, including Tailgater accounts. Strong leadership and ERP proficiency are essential.

Qualifications

  • BS/BA degree required; 3 years supervisory experience or 5+ years supervisory experience without degree, or 7+ years in aftermarket glass replacement with leadership shown.
  • Strong leadership, interpersonal, verbal and written communication skills.
  • Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook).
  • Familiarity with computer-based inventory control systems and SAP or similar ERP.

Responsibilities

  • Lead and manage the Service Center operations to meet sales targets and margin goals.
  • Develop staffing plans, hire and train staff in line with operating plan.
  • Monitor performance, conduct appraisals, and drive performance improvements.
  • Ensure compliance with JSOX, QMS, and company standards.

Skills

Leadership
Communication
MS Office
Customer focus
Multitasking

Education

BS/BA degree

Tools

SAP
Inventory control systems

Job description

Pilkington North America Inc. in Livonia is seeking an Operations Manager for Auto Glass Replacement to lead the local service center, drive safety, quality, and profitability, and manage a team of 8 hourly staff.

You will collaborate with Supply Chain, Human Resources, Procurement, Quality, Safety and Finance to meet sales targets, optimize costs, and grow customer relationships, including Tailgater accounts. Strong leadership and ERP proficiency are essential.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Operations Leader for Auto Glass Growth
Operations Leader for Auto Glass Growth

Pilkington North America Inc. • Portland (OR)

On-site
USD 67,000 - 83,000
401k
Medical
Dental
+5
Operations Lead – Auto Glass Service Center
Operations Lead – Auto Glass Service Center

Default Brand • South Carolina

On-site
USD 67,000 - 83,000
Service Center Operations Manager - Auto Glass
Service Center Operations Manager - Auto Glass

Default Brand • North Charleston (SC)

On-site
USD 70,000 - 75,000
401k
Medical insurance
Dental insurance
+5
Operations Lead, Auto Glass Replacement (Safety & Growth)
Operations Lead, Auto Glass Replacement (Safety & Growth)

Pilkington North America Inc. • San Jose (CA)

On-site
USD 67,000 - 83,000
401k
Medical, dental, vision
Life insurance
+3
Operations Manager - Auto Glass Replacement
Operations Manager - Auto Glass Replacement

NSG Group • Livonia (MI)

On-site
USD 70,000 - 75,000
401k
Medical insurance
Dental insurance
+5
Strategic Operations Lead: Glass Logistics
Strategic Operations Lead: Glass Logistics

Pilkington North America Inc. • Springfield (VA)

On-site
USD 72,000 - 78,000
401k
Medical insurance
Dental insurance
+5
Operations Manager - Auto Glass Replacement
Operations Manager - Auto Glass Replacement

Pilkington North America Inc. • Livonia (MI)

On-site
USD 70,000 - 75,000
401(k) plan
Medical insurance
Education assistance
Glass Operations Leader: Drive Market Growth & Service
Glass Operations Leader: Drive Market Growth & Service

Tire Discounters Inc • Cincinnati (OH), Northern (KY)

Hybrid
USD 85,000 - 125,000
Branch Operations Lead — Lean, Safe & Growth
Branch Operations Lead — Lean, Safe & Growth

PGW Auto Glass • Saginaw (MI)

On-site
USD 70,000 - 85,000
Comprehensive health, dental, vision
403(b) retirement plan
PTO and holidays
Service Delivery Ops Lead — Auto Glass
Service Delivery Ops Lead — Auto Glass

Default Brand • Fairfax (SC)

On-site
USD 70,000 - 86,000
401k plan
Medical insurance
Dental insurance
+5