Operations Lead - Systems Architecture & Integrations

Lyra Health

United States

On-site

USD 106,000 - 162,000

Full time

5 days ago
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Benefits offered by this job

Healthcare coverage
Equity in company
401K with matching
Generous PTO
Tech allowance

Job summary

Lyra Health seeks an experienced Operations Manager to lead the Provider Core Ops Systems Implementation team and scale the Systems Architecture function. You will own cross-system integrations across Workday, Salesforce, and downstream platforms, partnering with Product, Engineering, Clinical, and Operations to translate strategy into executable roadmaps.

You will ensure data integrity, system stability, and scalable infrastructure to support Lyra’s provider network as the company grows its

Qualifications

  • 8+ years of professional experience in Operations Management or related technical-ops roles.
  • Proven track record as a direct people manager with operational roadmaps and mentoring.
  • Deep experience with enterprise tool ecosystems (Salesforce, Workday, Jira, Zendesk).
  • Strong written and verbal communication with cross-functional influence.
  • Strong analytical acumen and fluency with operational metrics.

Responsibilities

  • Lead an operational team within Provider Core Ops.
  • Direct the operational strategy for complex tool integrations and data pipelines across multiple platforms.
  • Partner with Product, Salesforce Development, Clinical, and Operations to surface risks and unblock execution.
  • Develop and manage team roadmaps; drive cross-functional initiatives from scope to delivery.
  • Monitor operational health metrics and surface automation opportunities for long-term infrastructure investments.

Skills

Operations Management
People Leadership
Technical & Systems Acumen
Strategic Influence
Operational Analytics

Tools

Salesforce
Workday
Jira
Zendesk
CredentialStream

Job description

Lyra Health seeks an experienced Operations Manager to lead the Provider Core Ops Systems Implementation team and scale the Systems Architecture function. You will own cross-system integrations across Workday, Salesforce, and downstream platforms, partnering with Product, Engineering, Clinical, and Operations to translate strategy into executable roadmaps.

You will ensure data integrity, system stability, and scalable infrastructure to support Lyra’s provider network as the company grows its

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