Operations Lead: Partner Onboarding & Kitchen Support

ATOMS Careers page; Washington (District of Columbia); On-site; USD 65,000 - 95,000; Full time

Job summary

CloudKitchens in Washington, DC is seeking an Associate Operations Manager to oversee daily facility operations, maintain equipment, and guide onboarding for restaurant partners. You will ensure superior customer support, manage teams, and drive process improvements.

The role emphasizes leadership, collaboration with cross-functional teams, and the ability to grow the partner base while maintaining high service standards at our Washington office.

Qualifications

• Minimum 2 years in operations management (preferred).
• Experience leading teams and managing performance.
• Restaurant operating knowledge and customer service focus.
• Experience coordinating with property and facilities teams.

Responsibilities

• Lead and train facility team, manage scheduling and performance.
• Own onboarding for restaurant partners and delivery setup; drive retention.
• Monitor KPI metrics and report to management; contribute to planning and profitability.
• Oversee building maintenance and vendor coordination to ensure safety and uptime.

Skills

Operations Management

Employee Management

Restaurant Management

Property Management

Job description

CloudKitchens in Washington, DC is seeking an Associate Operations Manager to oversee daily facility operations, maintain equipment, and guide onboarding for restaurant partners. You will ensure superior customer support, manage teams, and drive process improvements.

The role emphasizes leadership, collaboration with cross-functional teams, and the ability to grow the partner base while maintaining high service standards at our Washington office.