Associate Operations Manager

ATOMS Careers page; Los Angeles (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

CloudKitchens is seeking an Associate Operations Manager in Los Angeles to oversee daily facility operations, maintain the site, onboard new partners, and deliver exceptional customer support.

You will lead a dedicated team, manage scheduling and training, ensure efficient order fulfillment, and uphold cleaning and sanitation protocols to stay compliant in a fast-paced delivery environment.

Qualifications

• Experience leading a operations team in a fast-paced setting.
• Ability to train staff and manage performance.
• Knowledge of sanitation and safety standards.

Responsibilities

• Lead and train a facility team, handling scheduling, training, and performance management.
• Manage an efficient order fulfillment process and deliver excellent customer service.
• Oversee janitorial operations and sanitation compliance.

Skills

Team Management

Scheduling

Training

Performance Mgmt

Customer Support

Onboarding Partners

Sanitation Protocols

Job description

Who we are

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains.

What you’ll do

As an Associate Operations Manager at one of our cloud kitchen facilities, you will play a pivotal role in overseeing daily operations, ensuring facility maintenance, working to get prospective partners onboarded, and delivering exceptional customer support.

Responsibilities

Team Management

• Lead and train a dedicated facility team, handling scheduling, training, and performance management.
• Manage an efficient order fulfillment process and deliver excellent customer service.
• Manage a janitorial team; uphold cleaning and sanitation protocols, ensuring compliance with