Operations Lead & Office Manager

Cornerstone Caregiving; Idaho; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. This exempt role reports to the Operating Director and shares on-call duties with other managers.

The position requires a blend of leadership, recruitment experience, and ability to work autonomously in a fast-paced environment. A valid driver’s license and reliable transportation are necessary for this role.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor's degree or equivalent with admin/sales/HR experience acceptable.
• Valid driver’s license and proof of auto insurance.
• Minimum 2 years’ experience in admin, sales, customer service, or HR in office setting.

Responsibilities

• Oversee and support office managers to ensure effective performance and alignment with company standards.
• Liaise with Home Base for payroll notes, shift verification, and other updates.
• Handle client escalations, conduct check-up calls, and quality visits for client satisfaction.
• Ensure compliance with state-required supervisory visits as needed.
• Share on-call responsibilities in rotation after hours.
• Backup for client assessments when Operations Director is unavailable.

Skills

Leadership

Sales goals

Autonomy

Tech savvy

Entrepreneurial mindset

Recruitment

Staff oversight

Interpersonal skills

Google Workspace

Education

High school diploma or equivalent

Associates or Bachelor Degree

Valid driver’s license

Auto insurance proof

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. This exempt role reports to the Operating Director and shares on-call duties with other managers.

The position requires a blend of leadership, recruitment experience, and ability to work autonomously in a fast-paced environment. A valid driver’s license and reliable transportation are necessary for this role.