Operations Leader: Office & Client Care

Cornerstone Caregiving; Georgia; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, oversee scheduling, and manage administrative and operational functions. This role reports to the Operating Director and shares on-call responsibilities with other managers.

You will drive client satisfaction, coordinate with Home Base, and support a high-performing office culture across Georgia locations in a fast-paced environment.

Qualifications

• High school diploma or equivalent; an Associate or Bachelor’s degree preferred.
• Minimum two years’ experience as Administrator or managing sales, customer service, and HR functions.
• Valid driver’s license and auto insurance may be required.

Responsibilities

• Manage Office Personnel: Oversee and support office managers to ensure effective performance and alignment with company standards.
• Liaison with Home Base: Communicate between the office and Home Base, including payroll notes and shift verification.
• Client Management: Handle client escalations, conduct check-up calls, and complete quality visits.
• State Required Supervisory Visits: Ensure compliance with state standards as necessary.
• Shared On-call Duties: Participate in on-call rotation after hours.
• Backup for Client Assessments: Serve as a backup for client assessments when the Operations Director is unavailable.

Skills

Leadership

Sales goals

Recruitment

Tech savvy

Communication

Education

High school diploma or equivalent

Associate or Bachelor’s degree; or combination of education/experience

Valid driver’s license

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, oversee scheduling, and manage administrative and operational functions. This role reports to the Operating Director and shares on-call responsibilities with other managers.

You will drive client satisfaction, coordinate with Home Base, and support a high-performing office culture across Georgia locations in a fast-paced environment.