Office Operations Lead — Assistant Operating Director

Cornerstone Caregiving; Scottsdale (AZ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative and operational functions. This role reports to the Operating Director and will share on-call duties with other managers.

The ideal candidate will have a high school diploma or higher, with 2+ years of administrative/office management experience, and a valid driver's license. Travel is limited; medical/dental/vision insurance and PTO are provided.

Qualifications

• High school diploma or equivalent.
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Responsibilities

• Oversee and support office managers to ensure effective performance and alignment with company standards.
• Liaise with Home Base for payroll notes, shift verification, and other operations updates.
• Handle client escalations, conduct check-up calls, and complete quality visits to maintain excellent client experience and satisfaction.
• Ensure compliance with state-required supervisory visits.
• Participate in on-call rotation, responding to client, caregiver, or operations needs after hours as needed.
• Backup for client assessments when the Operations Director is unavailable.

Skills

Leadership

Sales goals

Autonomy

Tech-savvy

Recruitment

Interpersonal skills

Google Workspace

Communication

Education

High school diploma

Associates and/or Bachelor degree

Driver's license

Auto insurance proof

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative and operational functions. This role reports to the Operating Director and will share on-call duties with other managers.

The ideal candidate will have a high school diploma or higher, with 2+ years of administrative/office management experience, and a valid driver's license. Travel is limited; medical/dental/vision insurance and PTO are provided.