Assistant Operating Director: Office & Ops Leader

Cornerstone Caregiving; Paducah (KY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving seeks an Assistant Operating Director to join the office leadership team. Reporting to the Operating Director, you will help develop and lead in-office staff and oversee scheduling, administrative, and operational functions.

You will share on-call duties with other managers, help ensure client satisfaction, and support compliance with state standards. This exempt role requires a high school diploma or higher and a background in administration or managing staff.

Qualifications

• Leadership and staff management experience in a fast-paced office environment.
• Experience coordinating administrative and human resources tasks.
• Ability to meet sales and business development goals.

Responsibilities

• Oversee and support office managers to ensure performance and alignment with company standards.
• Serve as primary liaison between the office and Home Base, including payroll notes and shift verification.
• Handle client escalations, conduct check-up calls, and complete quality visits to ensure client satisfaction.
• Ensure compliance with state standards and oversee on-call rotation.
• Provide backup for client assessments when the Operations Director is unavailable.
• Support travel for sales, marketing, and client care as needed.

Skills

Leadership

Sales goals

Autonomy

Tech savviness

Entrepreneurial mindset

Recruitment oversight

Interpersonal skills

Staff communication

Education

High school diploma or equivalent

Associates or Bachelor Degree

Valid driver's license

Auto insurance proof (state required)

Tools

Google Workspace

Job description

Cornerstone Caregiving seeks an Assistant Operating Director to join the office leadership team. Reporting to the Operating Director, you will help develop and lead in-office staff and oversee scheduling, administrative, and operational functions.

You will share on-call duties with other managers, help ensure client satisfaction, and support compliance with state standards. This exempt role requires a high school diploma or higher and a background in administration or managing staff.