Operations Lead: Flexible Schedules & Guest Experience

Andretti Indoor Karting & Games; Buford (GA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Top Pay

Flexible Schedules

Medical, Dental, Vision Coverage

Health Savings Account

Job summary

Andretti Indoor Karting & Games is seeking an Operations Supervisor to support daily facility operations, staff leadership, and guest relations. This full-time hourly role focuses on ensuring service quality, cost control, and safety while coordinating with the operations managers on shift.

The candidate will train hourly staff, oversee scheduling, supervise on-floor activities, and uphold the Andretti brand standards.

Qualifications

• Experience in guest service leadership and staff motivation.
• Strong written and verbal communication skills.
• Ability to plan, organize, and supervise daily operations.

Responsibilities

• Manage daily operations: staffing, scheduling, labor, and service timing.
• Maximize daily sales while controlling costs, labor, and cash handling.
• Maintain opening, running, and closing duties for the department.
• Ensure cleanliness, organization, and safety across areas.
• Interact with guests to deliver exceptional experiences and resolve issues.

Skills

Leadership

Guest service

Communication

Organizational skills

Flexibility

Confidentiality

Public interaction

Job description

Andretti Indoor Karting & Games is seeking an Operations Supervisor to support daily facility operations, staff leadership, and guest relations. This full-time hourly role focuses on ensuring service quality, cost control, and safety while coordinating with the operations managers on shift.

The candidate will train hourly staff, oversee scheduling, supervise on-floor activities, and uphold the Andretti brand standards.