Track Operations Lead - Flexible Schedule & Top Pay

Andretti Indoor Karting & Games; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Top Pay

Flexible schedules

Medical, Dental and Vision Coverage

401k retirement program

Paid time off

Job summary

Andretti Indoor Karting & Games in Orlando seeks a Track Supervisor to lead daily operations under the Operations Managers. This full-time hourly role includes staffing, training, cost control, guest relations, safety and adherence to standards.

As shift leader you will motivate staff, manage on-floor service, handle openings and closings, and ensure a high-quality guest experience across karting, VR, arcade and dining spaces.

Qualifications

• Guest service and leadership experience is preferred. A Drug Test and Background Check is required prior to employment. The physical demands described are representative of those that must be met by an Andretti Team Member to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.
• Accountable to maximize daily sales and effectively manage costs, labor and cash control
• Maintain opening, running and closing duties for department
• Manage organization and cleanliness of departmental areas
• Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits, etc.
• Ensures the highest level of quality and standards of service.
• Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
• Empowers staff to deliver exceptional legendary service
• Executes any special events with Leader on duty
• Responsible to provide management with direct and honest feedback of staff regarding performance
• Assist with staff training and employee relations
• Assures that staff morale is maintained at a high level
• Takes an active part in the recruitment and retention of staff

Skills

Guest service

Leadership

Communication

Team motivation

Job description

Andretti Indoor Karting & Games in Orlando seeks a Track Supervisor to lead daily operations under the Operations Managers. This full-time hourly role includes staffing, training, cost control, guest relations, safety and adherence to standards.

As shift leader you will motivate staff, manage on-floor service, handle openings and closings, and ensure a high-quality guest experience across karting, VR, arcade and dining spaces.