Event Host & Guest Experience Pro

Andretti Indoor Karting & Games; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401k with company match

Opportunities to grow

Competitive pay

Job summary

Andretti Indoor Karting & Games seeks an Event Associate for a part-time role with potential tips. You will anticipate guest needs, deliver a fun, high-energy atmosphere, and support guests across events while upholding Andretti’s guest satisfaction standards.

Responsibilities include greeting guests, setting up events, supervising activities, maintaining safety and brand standards, and staying knowledgeable about policies and procedures. Previous guest service is a plus.

Qualifications

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Responsibilities

• Welcome visitors by greeting them in a friendly and positive manner.
• Set up and break down event spaces per event contract, management and floor diagram.
• Host entire event, supervise all activities and ensure guests are pleased with their visit.
• Maintain proper food and beverage temperature, and correct utensils are used.
• Pay attention to details, focus on Guests, and understand event contracts.
• Deliver energetic guest service with a sense of urgency.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with any Guest recovery and ensure positive Guest experiences.
• Maintain constant working knowledge of Andretti brand, product and policies & procedures.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Be aware and knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Skills

Guest service

Team player

Flexibility

Education

High School Diploma or equivalent

Job description

Andretti Indoor Karting & Games seeks an Event Associate for a part-time role with potential tips. You will anticipate guest needs, deliver a fun, high-energy atmosphere, and support guests across events while upholding Andretti’s guest satisfaction standards.

Responsibilities include greeting guests, setting up events, supervising activities, maintaining safety and brand standards, and staying knowledgeable about policies and procedures. Previous guest service is a plus.