Operations Lead: Dispatch, Scheduling & Logistics

Temco Logistics LLC; San Jose (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support delivery and customer service teams. You will monitor daily operations, manage schedules, and ensure high service standards in a fast-paced environment.

The ideal candidate is organized, a strong communicator, and proficient in routing, dispatching, and warehouse management. You will collaborate with drivers and 3PL partners, review plans, and contribute to safety and efficiency.

Qualifications

• Transportation operations experience.
• Routing and dispatching experience.
• Warehouse management experience.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Track delivery exceptions and ensure timely resolution.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Skills

Transportation ops

Routing & dispatching

Warehouse management

Job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support delivery and customer service teams. You will monitor daily operations, manage schedules, and ensure high service standards in a fast-paced environment.

The ideal candidate is organized, a strong communicator, and proficient in routing, dispatching, and warehouse management. You will collaborate with drivers and 3PL partners, review plans, and contribute to safety and efficiency.