Delivery Operations Lead

The Home Depot; Fargo (ND); On-site; USD 65,000 - 85,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. You will oversee daily operations, ensure accurate scheduling, and uphold high service standards in a fast-paced environment.

Ideal candidates are organized, strong communicators, and capable of building schedules, resolving issues, and guiding new staff through onboarding.

Qualifications

• Experience in transportation operations is required.
• Routing and dispatching experience is required.
• Warehouse management experience is required.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Track delivery exceptions and ensure timely resolution.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Skills

Transportation operations

Routing & dispatching

Warehouse management

Job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. You will oversee daily operations, ensure accurate scheduling, and uphold high service standards in a fast-paced environment.

Ideal candidates are organized, strong communicators, and capable of building schedules, resolving issues, and guiding new staff through onboarding.