Logistics & Dispatch Operations Manager

The Home Depot; Shreveport (LA); On-site; USD 55,000 - 85,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. This role ensures smooth daily operations, accurate scheduling, and high service standards.

If you are organized and a strong communicator who thrives in a fast-paced environment, we’d love to hear from you. You will monitor operations, train staff, manage schedules, and coordinate with routing and 3PL partners to maintain performance.

Qualifications

• Must have transportation operations experience.
• Proven routing and dispatching experience.
• Experience managing warehouse operations.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.

Skills

Transportation operations experience

Routing and dispatching experience

Warehouse management experience

Job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. This role ensures smooth daily operations, accurate scheduling, and high service standards.

If you are organized and a strong communicator who thrives in a fast-paced environment, we’d love to hear from you. You will monitor operations, train staff, manage schedules, and coordinate with routing and 3PL partners to maintain performance.