Logistics Operations Manager – Dispatch & Scheduling

The Home Depot; Harper Woods (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support delivery and customer service teams. You will oversee daily operations, scheduling, and service standards in a fast-paced environment.

Ideal candidates are organized, detail-oriented and strong communicators who can optimize routing, dispatch, and 3PL coordination while maintaining safety and accuracy.

Qualifications

• Transportation operations experience.
• Routing and dispatching experience.
• Warehouse management experience.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.

Skills

Transportation operations

Routing & dispatching

Warehouse management

Job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support delivery and customer service teams. You will oversee daily operations, scheduling, and service standards in a fast-paced environment.

Ideal candidates are organized, detail-oriented and strong communicators who can optimize routing, dispatch, and 3PL coordination while maintaining safety and accuracy.