Operations Lead: Dental Office Manager (Flexible Schedule)

WellNow Urgent Care; Wake Forest (NC); Sur place; USD 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

PTO + health, dental, vision

401(k) with match

Career development

Collaborative culture

TAG U training

Résumé du poste

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join a world-class dental service organization. You’ll lead front office tasks, participate in an eight-week training program, and drive patient impressions, loyalty, and satisfaction.

The role includes supervising non-clinical staff, coordinating scheduling, handling insurance payments, and supporting the clinical team to ensure high-quality care in a fast-paced practice.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsabilités

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Formation

High school diploma or equivalent; college degree preferred

Strong communication and interpersonal skills

Analytical thinking; data-driven

Organized and detail oriented

Description du poste

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join a world-class dental service organization. You’ll lead front office tasks, participate in an eight-week training program, and drive patient impressions, loyalty, and satisfaction.

The role includes supervising non-clinical staff, coordinating scheduling, handling insurance payments, and supporting the clinical team to ensure high-quality care in a fast-paced practice.