Operations Lead, Dental Office — Flexible Scheduling & Growth

Aspen Dental; Little Rock (AR); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, which we call an Operations Lead, to support non-clinical staff and oversee daily office operations. This full-time role focuses on delivering excellent patient service, supervising the team, and ensuring smooth scheduling and insurance handling.

You will work under the Manager to guide priorities and drive data-informed improvements across the practice, contributing to a stable, community-focused dental team.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills to build rapport with patients.
• Demonstrate analytical thinking and data-driven decision making.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care per policy and regulations.
• Collaborate with the dental team to ensure exceptional patient care.
• Consult with patients on treatment options and verify insurance payment/collections.
• Under Manager direction, supervise daily tasks of the non-clinical team.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payments and process nightly deposits and payments.
• Perform additional tasks assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, which we call an Operations Lead, to support non-clinical staff and oversee daily office operations. This full-time role focuses on delivering excellent patient service, supervising the team, and ensuring smooth scheduling and insurance handling.

You will work under the Manager to guide priorities and drive data-informed improvements across the practice, contributing to a stable, community-focused dental team.