Operations Lead: Dental Office Manager (Flexible Schedule)

Aspen Dental; Stow (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Growth opportunities

Team culture

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to lead daily front office operations at our practice. You will report to the Manager, participate in an eight-week training program, and help create a welcoming patient experience.

The role emphasizes patient service, team collaboration, insurance verification and collections, and data-driven scheduling and performance reviews to support practice success.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to lead daily front office operations at our practice. You will report to the Manager, participate in an eight-week training program, and help create a welcoming patient experience.

The role emphasizes patient service, team collaboration, insurance verification and collections, and data-driven scheduling and performance reviews to support practice success.