Dental Office Operations Lead — Flexible Schedule

Aspen Dental; Woodhaven (MI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Career development

Team culture

TAG U learning

Job summary

Aspen Dental invites applications for an Assistant Dental Office Manager, referred to as an Operations Lead, to oversee daily front-office tasks and patient relations. You’ll complete an eight-week training program and support the Manager in prioritizing non-clinical duties.

The role emphasizes patient service, teamwork with clinical staff, and data-driven scheduling and insurance verification. Aspen Dental offers growth, stability, and a collaborative culture.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental invites applications for an Assistant Dental Office Manager, referred to as an Operations Lead, to oversee daily front-office tasks and patient relations. You’ll complete an eight-week training program and support the Manager in prioritizing non-clinical duties.

The role emphasizes patient service, teamwork with clinical staff, and data-driven scheduling and insurance verification. Aspen Dental offers growth, stability, and a collaborative culture.