Dental Office Operations Lead (Assistant Manager)

Aspen Dental; Glendale (AZ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, referred to as Operations Lead, to lead daily front office tasks and build trust with patients. You will join an eight-week training program to prepare for success in this non-clinical leadership role.

As part of the team, you’ll supervise non-clinical staff, oversee scheduling, verify insurance payments, and help drive a high-quality patient experience while reporting to the Manager.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking and data-driven mindset.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with policies and procedures.
• Work collaboratively with the dental team to provide exceptional patient care.
• Consult with patients on treatment options, verify insurance payments and collections.
• Under the direction of the Manager, supervise and reinforce daily tasks of the non-clinical team.
• Review data day to day to evaluate impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payments, collections, deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, referred to as Operations Lead, to lead daily front office tasks and build trust with patients. You will join an eight-week training program to prepare for success in this non-clinical leadership role.

As part of the team, you’ll supervise non-clinical staff, oversee scheduling, verify insurance payments, and help drive a high-quality patient experience while reporting to the Manager.