Operations & Installations Coordinator

HomeStar Remodeling

Foulk Woods (DE)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Job summary

HomeStar Remodeling is seeking an Operations Administrator to support daily office operations and customer interactions. The role emphasizes coordinating installs, quotes, and scheduling while maintaining a high level of service with installers and customers.

This position requires Excel proficiency, strong organization, and practical experience in operations. It offers a competitive base salary with bonus potential and growth opportunities within a busy remodeling firm.

Qualifications

Must be proficient in Excel.
Organization skills required.
Able to multitask proficiently.
Goal oriented approach expected.
Industry experience preferred.
Minimum 2 years of post secondary education required.
Minimum 2 years of operations/administrative experience.

Responsibilities

Coordinates and monitor office operations to ensure company requirements are met daily.
Oversee completion of special projects as needed.
Monitor office procedures and resolve issues.
Answer phones and follow up with customers and installers.
Update staff on issues, delays or add-ons.
Follow and write procedures for PII’s, installs, site visits and services.
Handle material ETA lists and in-house lists.
Provide clerical support to supervisors and director.
Schedule appointments and meetings as needed.
Perform other duties as assigned.
On install day, manage the 5-star experience with Install crews.
Coordinate with customers/installers to schedule projects.
Create Install/Service Packets for installers and gather intel.