Operations Coordinator

Carbon Remodeling; San Diego (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Carbon Remodeling is seeking an Operations Coordinator to oversee and coordinate multiple projects in San Diego. You will manage day-to-day operations for over 20 jobs concurrently, ensuring timely communication with homeowners and proper scheduling of installers.

The ideal candidate is highly organized, adaptive, and demonstrates strong communication abilities. This role does not require construction experience but demands proficiency in technology and project management.

Qualifications

• Comfortable using digital tools and learning new systems.
• Understanding of financial basics, job costing, and payroll.
• Able to juggle multiple responsibilities.

Responsibilities

• Manage and coordinate 20+ active projects.
• Schedule installers, ensuring jobs stay on track.
• Act as the primary point of contact for homeowners.

Skills

Tech-savvy

Organizational skills

Strong communication

Problem-solving

Adaptability

Job description

Overview

Carbon Remodeling is a newly established company with a powerful foundation. Our founders are industry veterans who have collectively generated tens of millions in sales and financing deals. They bring a wealth of experience and a track record of success in driving growth and creating value. We're on a mission to redefine the home improvement industry, leveraging our expertise to build a company that sets new standards in residential remodeling.

Why This Market Is Booming

Southern California is the largest and most active home improvement market in the U.S.:

• Over 13 million homes built before 1980 are due for upgrades.
• With a median home price above $850,000, remodeling often makes more sense than moving.
• Mortgage rates have doubled since 2021, pushing homeowners toward renovation instead of selling.
• Utility costs have surged by 80%+ in the past decade, driving demand for energy-efficient solutions. This creates a stable, recession-resistant industry where billions are invested every year into residential improvements.

The Role

As our Operations Coordinator, you will play a central role in managing and coordinating all active projects across the company. You’ll be responsible for overseeing the day-to-day execution of 20+ jobs at a time—scheduling installers, communicating with homeowners, and making sure each project stays on track from start to finish. You’ll serve as the main point of contact for both internal teams and clients, ensuring a seamless experience and timely delivery of every job.

You don’t need to have construction experience—but you do need to be highly organized, tech-savvy, and calm under pressure. If you’re great at juggling multiple tasks, keeping things running on schedule, and love being the person who makes everything come together behind the scenes, this role is for you.

Key Responsibilities

• Oversee the day-to-day management of 20+ active jobs at any given time
• Schedule and coordinate installers, ensuring jobs stay on track and on schedule
• Act as the primary point of contact for homeowners, providing consistent updates and high-level customer service
• Proactively address issues and delays, working with production and sales teams to resolve them quickly
• Ensure all jobs are completed on time, within budget, and to company quality standards
• Maintain detailed documentation and digital records for each project

Sales, Operations & Executive Support

• Assist the leadership team with administrative tasks, reporting, and special projects
• Support hiring efforts, including coordinating interviews and onboarding new employees
• Identify opportunities to streamline workflows and increase efficiency across operations
• Act as a problem solver and strategic support for a fast-moving, high-performing team
• Coordinate with outside vendors (insurance, legal, tax professionals) as needed

What We’re Looking For

• Technologically Literate – Comfortable using digital tools and learning new systems
• Financially Literate – Understanding of financial basics, job costing, and payroll
• Organized & Adaptable – Able to juggle multiple responsibilities and keep things running smoothly
• Strong Communicator – Can clearly convey information to different teams
• Self-Starter – Sees what needs doing and gets it done without micromanagement
• Versatile & Resourceful – Ready to take on a variety of challenges to keep the business moving forward