Operations Implementation Lead | Travel & Growth Path

The Budd Group; Richmond (VA); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

5% bonus

Car allowance

PTO + holidays

Medical Dental Vision

Life/Disability Insurance

HSA/FSA

401(k) Match

Career advancement

Free online classes

Mental health support

Pay on Demand cash back

English/Spanish learning

Job summary

The Budd Group is seeking an Implementation Manager to drive startup of new accounts and lead corrective action plans across the region. This role operates as Operations Implementation Manager and Onboarding & Operations Project Manager, coordinating site procedures, staffing, and training.

Requires a 4-year degree and 5+ years in operations/project management or HR. Travel up to 75% with regional overnight trips; ATS/CRM/HCM proficiency is essential.

Qualifications

• 4-year Bachelor’s degree required.
• 5+ years of hands-on experience in operations management, project management, HR, or training.
• Proficiency with ATS, CRM, and HCM software platforms.

Responsibilities

• Develop customized site procedure manuals (CIMS) and analyze floor plans to build optimized staffing schedules.
• Partner with local teams to recruit, screen, and onboard frontline associates and field leadership.
• Coordinate and conduct new employee orientations, deliver field training, and track operational metrics.
• Conduct 90-day post-implementation audits on new accounts to evaluate operational efficiency and technology adoption.

Skills

Operations management

Project management

Training

HR

ATS

CRM

HCM software

Education

Bachelor’s degree

Tools

ATS systems

CRM systems

HCM platforms

Job description

The Budd Group is seeking an Implementation Manager to drive startup of new accounts and lead corrective action plans across the region. This role operates as Operations Implementation Manager and Onboarding & Operations Project Manager, coordinating site procedures, staffing, and training.

Requires a 4-year degree and 5+ years in operations/project management or HR. Travel up to 75% with regional overnight trips; ATS/CRM/HCM proficiency is essential.