Operations GM - Transportation & Client Services

Fountain; Niles (IL); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with 4% employer match

Unlimited PTO

Paid holidays

Job summary

WeDriveU is seeking a General Manager to lead operations, supervise drivers, and drive strategic account initiatives. You will report to the COO and shape performance metrics, staffing, and compliance across our client accounts.

The role requires a strong leader with decision-making ability, capable of measuring outcomes and guiding teams in a fast-paced environment. Excellent stakeholder management is essential.

Qualifications

• 5+ years' experience in Operations Management.
• Bachelor’s degree or equivalent.
• Work experience in transportation demand management (TDM) preferred.
• Licensed Class B driver endorsement preferred.

Responsibilities

• Supervise daily driver activities and implement SOPs.
• Be main client contact and participate in meetings.
• Make staffing decisions and communicate with the team.
• Hire, train and develop new drivers.
• Ensure policy compliance across operations.
• Report maintenance issues with vendors.
• Submit and audit onsite records and inspections.
• Reinforce safety and monitor morale.
• Review ridership data and suggest route changes.
• Attend weekly client meetings and act on feedback.

Skills

Organizational skills

Communication skills

Google Workspace & MS Office

Independent work

Safety awareness

Education

Bachelor’s degree or equivalent

Tools

Google Workspace

Microsoft Office

Job description

WeDriveU is seeking a General Manager to lead operations, supervise drivers, and drive strategic account initiatives. You will report to the COO and shape performance metrics, staffing, and compliance across our client accounts.

The role requires a strong leader with decision-making ability, capable of measuring outcomes and guiding teams in a fast-paced environment. Excellent stakeholder management is essential.