Operations & Front Desk Specialist

West Virginia Department of Human Services; West Virginia; On-site; USD 28,000 - 36,000; Full time

Job summary

The West Virginia Department of Human Services is seeking a receptionist to support the Wyoming District, handling the front desk, answering calls, greeting visitors, and directing inquiries. You will assist with scanning documents, processing applications, and verifying information into client files.

Daily duties include processing incoming and outgoing mail, delivering to the post office, providing back-up coverage for other operations staff, assisting with file purges, and performing

Qualifications

• Greet visitors/clients at front desk and operate switchboard.
• Assist with scanning documents, applications and verifications into client files.

Responsibilities

• Greet visitors/clients and manage the reception/switchboard.
• Process incoming and outgoing mail and deliver daily mail to the post office.
• Assist with scanning, applications and verifications into client’s case files.
• Provide back-up coverage for other operations staff.
• Assist with purging of files and other support duties as needed.

Skills

Reception duties

Education

High school diploma or equivalent

Job description

The West Virginia Department of Human Services is seeking a receptionist to support the Wyoming District, handling the front desk, answering calls, greeting visitors, and directing inquiries. You will assist with scanning documents, processing applications, and verifying information into client files.

Daily duties include processing incoming and outgoing mail, delivering to the post office, providing back-up coverage for other operations staff, assisting with file purges, and performing