Operations Field Specialist - Dispatch & Admin Lead

Trilogy MedWaste, Inc.; Portland (OR); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company-paid life and disability

401(k) with company match

Paid time off

Job summary

RXinsider LTD. in Portland, OR is seeking an Operations Specialist (Field) to support the facility manager with daily operations, scheduling, payroll, and clerical duties in a dynamic team environment.

The role involves dispatching, driver routing, reporting, inventory control, customer support, and onboarding/training coordination. Strong organizational and communication skills are essential; occasional travel may be required.

Qualifications

• Bachelor’s degree in business is preferred
• Minimum of 2–3 years administration work is required
• Minimum of 2–3 years of managerial experience is preferred
• Proficient skills in Microsoft Suite is preferred
• Ability to communicate effectively with management and other departments
• Ability to effectively organize and manage multiple training initiatives simultaneously
• Strong understanding of business goals and standards for customer service

Responsibilities

• Helps organize schedules and manage initial payroll and personnel databases
• Verifies and posts details of business transactions such as drivers labels and weights
• Handles all dispatching functions daily, such as routing and organizing drivers’ routes
• Generate monthly waste volume reports
• Maintain inventory levels of critical supplies and recording expenses for monthly tracking
• Handles customer requests, complaints, and services
• Handles initial quote forms and service agreements for customers
• Maintains relations with drivers and operations staff
• Monitor driver compliance and generate reports as necessary
• Maintains customer relations as needed
• Responsible for initial payroll duties and employee time off requests
• Responsible for staff expense report logs
• Support operations in the management of Navusoft
• Ensures all end of month duties are completed in a timely manner

Skills

Communication

Organizational skills

Training coordination

Customer service standards

Education

Bachelor’s degree in business

Tools

Microsoft Office

Job description

RXinsider LTD. in Portland, OR is seeking an Operations Specialist (Field) to support the facility manager with daily operations, scheduling, payroll, and clerical duties in a dynamic team environment.

The role involves dispatching, driver routing, reporting, inventory control, customer support, and onboarding/training coordination. Strong organizational and communication skills are essential; occasional travel may be required.