Logistics Dispatch & Routing Specialist

RXO, Inc.; Gainesville (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with company a?

Paid time off

Job summary

RXO, Inc. is seeking a Logistics Specialist to provide logistics support, including order entry, routing and dispatching, and traffic coordination. This role supports North America operations in moving goods efficiently.

You will maintain customer profiles, track loads, communicate with account managers and customers to resolve issues, and help ensure on-time deliveries and accurate data for billing.

Qualifications

• 1 year of logistics experience.
• General knowledge of the transportation industry.
• Experience writing routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers on problem loads and actions taken; update receivers and customers on status of loads.
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition.
• Take check calls from drivers; ensure loads will deliver on time and validate all load data for accounting purposes.
• Investigate product overages, shortages, damages, and complete appropriate documentation.
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
• Provide detailed directions and instructions to properly route drivers.

Skills

Logistics coordination

Time management

Problem solving

Education

High school diploma or equivalent

Job description

RXO, Inc. is seeking a Logistics Specialist to provide logistics support, including order entry, routing and dispatching, and traffic coordination. This role supports North America operations in moving goods efficiently.

You will maintain customer profiles, track loads, communicate with account managers and customers to resolve issues, and help ensure on-time deliveries and accurate data for billing.