Logistics Specialist: Dispatch & Route Coordination

RXO, Inc.; Georgia; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and/or/

401(k) retirement plan with up to 5%

Pre-tax accounts

Company-paid disability and life

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Volunteer days

Job summary

RXO is seeking a Specialist, Logistics to provide logistics support, including order entry, routing and dispatching, and traffic coordination across North America. You will help ensure loads are tracked and delivered on schedule while maintaining accurate load data for accounting purposes.

The role involves collaborating with account managers, drivers, receivers, and customers to resolve issues, monitor performance, and maintain service levels.

Qualifications

• 1 year of logistics experience.
• General knowledge of the transportation industry.
• Experience writing routine reports and correspondence.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers on problem loads and actions taken; update receivers and customers on load status.
• Monitor daily pick-ups and deliveries; verify loads arrive on time and in good condition.
• Take check calls from drivers, ensure on-time delivery; validate load data for accounting purposes.
• Investigate product overages, shortages, damages, and complete documentation.
• Schedule and reschedule delivery appointments for all loads; accept/decline loads per account managers.
• Provide detailed directions and instructions to properly route drivers.

Skills

Logistics experience

Transportation knowledge

Education

High school diploma or equivalent

Job description

RXO is seeking a Specialist, Logistics to provide logistics support, including order entry, routing and dispatching, and traffic coordination across North America. You will help ensure loads are tracked and delivered on schedule while maintaining accurate load data for accounting purposes.

The role involves collaborating with account managers, drivers, receivers, and customers to resolve issues, monitor performance, and maintain service levels.