Operations Experience Ambassador — Guest Services Leader

Compass Group, North America; Austin (TX); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Discounts

Wellness Programs

Commuter Benefits

Paid Parental Leave

Personal Leave

Job summary

Compass Group’s Rapport division in Austin, TX is seeking an Operations Experience Ambassador to foster a warm, professional environment for clients and staff, delivering top-tier service and ensuring the space runs smoothly.

You will welcome visitors, support the reception, assist with events, and know local area information. Candidates should have a high school diploma and 2–3 years in client service or hospitality.

Qualifications

• A high school graduate; some college preferred.
• 2–3 years’ experience in a client service/reception role in hospitality or corporate environment.
• Ability to work under pressure and juggle multiple tasks.
• Comfortable interacting with visitors in a public environment.
• Basic computer skills and familiarity with office equipment.

Responsibilities

• Provide high-level internal and external customer support.
• Support the reception desk and greet employees and visitors with a smile while maintaining eye contact.
• Assist with creating a collaborative environment amongst team through events and introductions.
• Knowledgable about the office, building, and nearby amenities.
• Ensure cleanliness of all office spaces including reception, open areas, conference rooms, lobby, and kitchen.
• Restock and order office and pantry supplies.

Skills

Client service

Reception

Hospitality

Public interaction

Education

High school diploma

Job description

Compass Group’s Rapport division in Austin, TX is seeking an Operations Experience Ambassador to foster a warm, professional environment for clients and staff, delivering top-tier service and ensuring the space runs smoothly.

You will welcome visitors, support the reception, assist with events, and know local area information. Candidates should have a high school diploma and 2–3 years in client service or hospitality.