Guest Experience & Operations Ambassador

Compass Group USA; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA, through its Rapport division, seeks an Operations Experience Ambassador in Austin, TX. The role focuses on creating a warm, professional atmosphere for clients, executives, and staff, delivering top-tier service, and maintaining a smoothly run space.

Responsibilities include greeting visitors, supporting the reception, and fostering a collaborative office culture while ensuring cleanliness and readiness of common areas.

Qualifications

• High school diploma or equivalent.
• 2-3 years in client service/reception in hospitality or corporate environment.
• Strong communication and organizational skills.

Responsibilities

• Provide high-level internal and external customer support.
• Support the reception desk and greet employees and visitors with a smile.
• Foster a collaborative environment through events and introductions.
• Be knowledgeable about the office, building, transportation, and local amenities.
• Ensure cleanliness of all office spaces including reception, open areas, and conference rooms.
• Restock and order office and pantry supplies.

Skills

Customer service

Reception duties

Communication

Basic computer skills

Education

High school diploma

Tools

Office software

Job description

Compass Group USA, through its Rapport division, seeks an Operations Experience Ambassador in Austin, TX. The role focuses on creating a warm, professional atmosphere for clients, executives, and staff, delivering top-tier service, and maintaining a smoothly run space.

Responsibilities include greeting visitors, supporting the reception, and fostering a collaborative office culture while ensuring cleanliness and readiness of common areas.