Operations Executive

Medy Info Solutions Opc; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in customer support seeks dedicated individuals for a long-term position in technical sales. Candidates proficient in IT and fluent in English will offer exceptional service to UK-based clients, managing queries and supporting backend operations. This role requires commitment to the UK shift timings and presents a stable career opportunity.

Qualifications

• Fluency in English (both spoken and written).
• Interested in long-term growth and career development.
• Professional, reliable, and self-motivated.

Responsibilities

• Respond to customer queries via email and phone.
• Handle inbound and outbound sales calls.
• Managing backend operations of the website.
• Co-ordination with Tutors to ensure smooth conduct of classes.

Skills

Customer support

IT proficiency

Telephone-based sales

Fluency in English

Job description

Role & responsibilities

-Respond to customer queries via email and phone

-Provide high-quality customer support to UK-based Customers

-Handle inbound and outbound sales calls

-Maintain a professional and courteous customer experience

-Managing backend operations of the website

-Co-ordination with Tutors to ensure smooth conduct of classes.

Preferred candidate profile :

-Interested in long-term growth and career development

-Proficient in IT and telephone-based sales

-Fluent in English (both spoken and written)

-Professional, reliable, and self-motivated

-Willing to work during UK Shift timings-2.30 pm-10.30 pm with 2 days rotational off.

• Preferably based in Delhi or nearby
• Ability to commute to Ghaziabad office as and when required
• Looking for candidates who are seeking stable, long-term roles (no short-term applicants, please)