Digital Operations Coordinator

Clarion Events Inc. - North America; United States; Remote; USD 45,000 - 50,000; Full time

Job summary

A leading event company is looking for a Digital Operations Coordinator to support their media and digital properties. The role involves managing the delivery processes for digital advertising campaigns, requiring strong organizational skills and an understanding of digital marketing metrics. This is a fantastic opportunity for someone eager to dive into the fast-paced world of digital operations with a company that values work-life balance and transparency.

Benefits

Generous 15 days PTO

Fully remote position

Comprehensive benefits package

401(k) plan with employer match

Qualifications

• Experience in digital marketing operations or related roles.
• Proficiency in web analytics tools like Google Analytics.
• Understanding of core digital advertising fundamentals.

Responsibilities

• Manage all deliveries for customers after the sale for media advertisers.
• First point of contact for advertisers post-sale.
• Assist with end-to-end ad operations from campaign setup to optimization.

Skills

Digital marketing operations

Campaign management

Web analytics

Data interpretation

Social media management

Communication

Tools

Google Analytics

Salesforce

Monday.com

Job description

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Talent Acquisition Manager | Clarion Events North America | Recruitment Strategist with 12 years’ hands-on experience in varied sectors. I'm…

In September 2024, we were certified as a "great place to work" from GreatPlaceToWork.com for the 3rd year running!

Summary:

The Digital Operations Coordinator supports Clarion Events’ portfolio of media and digital properties and directly partners with the media sales team to deliver an exceptional customer experience and ensure successful digital advertising campaigns. You will be responsible for managing all deliveries for customers after the sale for media advertisers and serve as internal team support across our digital media products.

The Digital Operations Coordinator will provide a vital support role for the digital operations team. For those looking for fast paced launch into a career of digital operations. You will gain a breathe of knowledge regarding all essential elements of the order entry and fulfillment process as well as expert knowledge of all digital media products. In this role, you will play a supporting role in coordinating the operational aspects of our web and social media marketing campaigns, ensuring smooth implementation, and driving continuous improvement in performance metrics. You must be organized, motivated in your daily routine, and can prioritize and multi-task without losing sight of the end goal. You want everyone who interacts with you to leave with a smile on their face.

If the answer is yes, we’d love to meet you!

Essential Functions:

• Central point for updating & maintenance for reporting on advertising campaigns
• Contact the advertiser after the sale to provide creative materials schedule and best practices documents
• Contribute in outreach to the advertiser to retrieve all the needed creative materials tied to sold order
• Utilize web analytics tools (e.g., Google Analytics, Looker Studio) to generate reports and insights, providing actionable recommendations for improving website performance and user engagement
• Assist with end-to-end ad operations, from campaign setup to optimization
• Answer customer questions about material specifications and campaign performance
• Collaborate with all central departments including sales, marketing, and content.
• Responsible for upkeep of shared Email Calendar
• Consistently update & improve reporting on advertising campaigns
• Assist in roll out and Q&A of new ad products
• Ensure that the advertising material is received from customers by assigned deadline and review it to ensure it meets mechanical requirements
• Partner with internal production teammates to ensure campaigns are running on time and without error Help troubleshoot problems with customer orders

Requirements:

• Experience in digital marketing operations, campaign management, or related roles, with a strong track record of driving results in a fast-paced environment
• Proficiency in web analytics tools (e.g., Google Analytics, Google Ad Manager) and experience in interpreting data to derive actionable insights and inform decision-making
• Knowledge in Excel / Google Sheets
• Knowledge in Monday.com
• Familiarity in Salesforce
• Familiarity with social media management platforms (e.g., Meta Business Manager, Hootsuite) and experience in scheduling, publishing, and analyzing social media content across multiple channels
• Understanding of core digital advertising fundamentals including display, newsletters, audience extension, and lead generation

What’s in it for me?

• Salary range is 45-50k dep. on experience.
• Fully Remote Position (or Hybrid if near Tulsa or Shelton CT)
• Generous 15 days PTO & 21 Company-paid Holidays: this includes the entire week of July 4th AND the entire last week of the year off.
• A full benefits package, including medical, dental, vision, voluntary life insurance, HSA (plus employer contrition), and FSA.
• Basic life, long-term disability & short-term disability are covered at 100%.
• 401(k) Plan with employer match.
• Opportunity to travel across the country to attend our shows and meet people from a multitude of different industries.

Who is Clarion?

Clarion Events North America, which is the US division of Clarion Events UK, and backed by The Blackstone Group has become one of the fastest-growing event companies in the United States, with aggressive growth through both acquisition and launch. We excel in managing and producing trade and consumer events across the United States in 12 diverse sectors such as pop culture (anime), energy, technology, and fire and rescue.

What’s it like working here?

We strive to provide a culture of transparency, support, and collaboration through clear communication of ideas, processes, and goals. From the top-down, we promote:

• Work-life balance – we are flexible with you to allow you to be at your best on the job
• Leading by example and taking full responsibility for ideas, actions and problem solving
• Ensuring our employees have all the necessary tools to effectively perform their job
• Constantly identifying training needs to grow and develop our employees
• Failing forward faster – try new things, fail & learn, repeat!

Equal Employment

Clarion Events provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, veteran status, disability, or genetics. In addition to federal law requirements, Clarion Events complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Events Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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