Operations Coordinator

JLL; Charlotte (NC); Remote; USD 45,000 - 66,000; Full time

Job summary

A leading company seeks an Operations Coordinator in Charlotte, NC, focusing on supporting technical services through improved operational efficiency. The ideal candidate will manage new hire onboarding, maintain records, and assist with various projects while showcasing strong customer service and communication skills. This role offers comprehensive benefits and emphasizes personal well-being.

Benefits

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• Minimum of 3 years current data entry experience.
• Strong customer service skills, both internal and external.
• Excellent oral and written communication skills.

Responsibilities

• Assist with recruiting and on-board new hires.
• Maintain employee records and various operational systems.
• Manage office supplies and support operations.

Skills

Customer service

Attention to detail

Communication

Education

High School diploma

Tools

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title : Operations Coordinator

Department : Technical Services Business Support, Facilities Support - B2

Reports To : Compliance Manager

Responsibilities include:

• Assist with regional recruiting.
• Maintain New Hire Tracker.
• On-board new hires: obtain information and forms from new hires, communicate new hire information internally; update Corrigo; fleet & support; order p-card, uniforms, badge, tools, supplies, et.al.
• Process exiting employees: Samba (MVR program), Abukai, Corrigo systems; fleet, p-card cancellation, PTO/TBT trackers, employee directory, etc.
• On-going updates of systems and records (Corrigo, employee directory, fleet program, Abukai, SAMBA, etc.)
• Order and manage replacement badges, uniforms, fleet insurance cards, fuel cards, registration renewals and transfers, etc.
• Review and provide SAMBA (MVR) report periodically to operations managers.
• Update PTO tracker for region, as requested.
• Craft “Special Recognition” honors in MTS SharePoint for employees in assigned region(s).
• Assist with work order updates/status, and billing in certain client specific Corrigo instances.
• Update fleet program website with assigned driver information.
• Order office supplies from appropriate/authorized supply vendor for technicians and others, as needed.
• Toolbox Talks Tracking.
• Refrigerant Log Tracking.
• Assist with p-card reconciliations and missing receipts.
• Attend meetings all meetings with cameras on as required.
• Ad hoc and on-going support to manager and operations technicians, managers, leadership and other MTS support teams.
• Act as the admin POC for designed accounts regarding work order updates, invoicing issues, etc.
• Assist and back-up support to others on the OC Team.
• Special projects/other duties as assigned (for example, but not limited to, payroll, uniform management, SharePoint, Corrigo operational and financial support, Abukai, etc.)

Qualifications:

• Education, minimum of High School diploma.
• Minimum of 3 years current data entry experience.
• Strong customer service skills, internal and external to organization.
• The ideal candidate must possess knowledge of Microsoft Office Suite, Word, Excel, and PowerPoint.
• Must be able to take responsibility for various projects with an attention to detail and prioritize workload to meet critical deadlines.
• Excellent oral and written communication skills are essential for success in this position.
• Candidate must exhibit the following qualities: Professionalism, Confidentiality and Discretion.
• Must have a home office with high-speed internet access.

Estimated total compensation for this position:

45,000.00 – 65,200.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.