Unit Operations Coordinator

American Physical Society; College Park (MD); Remote; USD 49,000 - 71,000; Full time

Job summary

The American Physical Society is seeking a Unit Operations Coordinator to provide essential support and management across various units. This role involves liaising with volunteer leaders and ensuring compliance with governance policies, requiring strong organizational and communication skills. The position supports a remote-first work environment, allowing flexibility with a competitive salary and benefits.

Benefits

Flexible schedules and ability to work remotely

8% employer-paid retirement contribution

Dental benefits: individual coverage 100% employer paid

Vision benefits: individual and dependent coverage 100% employer paid

Employer contribution to FSA or HSA account

Vacation: 15 days annually

12 weeks employer-paid family leave

Qualifications

• Minimum of one year in operations or customer service.
• Familiarity with database management is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Maintain unit officer resources within the community platform.
• Manage lifecycle of unit officer nominations and elections.
• Coordinate logistics for APS meetings and provide onsite support.

Skills

Customer service experience

Data management

Organizational skills

Problem-solving abilities

Communication skills

Education

High school graduate or G.E.D.

Tools

Salesforce

Nimble

Microsoft Office Suite

Google Workspace

Asana

Job description

Unit Operations Coordinator

Who we are:

The American Physical Society (APS) is a nonprofit membership organization working to advance and diffuse the knowledge of physics through its outstanding research journals, scientific meetings, and education, outreach, advocacy, and international activities. APS represents more than 50,000 members, including physicists in academia, national laboratories, and industry in the United States and throughout the world.

Position Summary:

The unit operations coordinator provides comprehensive support for unit operations and leadership, ensuring smooth coordination and effective management across assigned units. Serve as a key liaison to volunteer leaders, delivering guidance on governance, compliance, and membership matters. Support Membership Program initiatives beyond core unit responsibilities, offering coverage to fellow coordinators and traveling to APS and unit meetings as needed, apply today!

APS has a “remote first” concept that promotes equal treatment and equal access within the United States, independent of physical work location, with a majority of staff working primarily from remote work locations. APS values diversity and welcomes candidates from a variety of backgrounds. APS offers a dynamic work environment with an outstanding total compensation package, including salary, outstanding benefits, and excellent paid time off.

Responsibilities:

Administrative Assistance:

• Maintain and update unit officer resources within the online community platform.
• Manage the full lifecycle of unit officer nominations, elections, and professional conduct disclosures.
• Respond to unit requests for membership data and reports.
• Track and maintain accurate data on elected executive committee volunteers.
• Compile and distribute quarterly unit performance and statistics reports.
• Partner with the Corporate Governance Team and Membership Leadership to ensure compliance with governance policies and bylaws.
• Design and deliver training and educational resources to support volunteer unit leaders.
• Coordinate logistics and attend APS meetings, providing on-site support as needed.
• Contribute to the overall success of the Membership Program by completing other duties as assigned.

Education:

• High school graduate or General Equivalency Diploma (G.E.D.) required.

Experience, Knowledge, Skills, and Abilities:

• Minimum of one year of operations, or customer service experience and or relevant related work experience is required.
• Familiarity with databases and/or a Customer Management System (CRM) (e.g. Salesforce) is preferred.
• Experience working with databases and/or an Association Management System (AMS) (e.g. Nimble) is preferred
• Familiarity with data management, data analysis, and data reporting preferred.
• Excellent written and verbal communication skills with a high level of professionalism and attention to detail.
• Strong organizational, documentation, and time management skills; ability to prioritize effectively in a fast-paced environment.
• Demonstrated ability to coordinate logistics, develop operational materials, and support processes that drive program success.
• Proficient in Microsoft Office Suite (e.g. Word, Excel), Google Workspace, and Zoom.
• Experience using project management tools such as Asana is preferred.
• Self-motivated and capable of working both independently and collaboratively across cross-functional teams.
• Customer-centric and solutions-oriented mindset with strong critical thinking and problem-solving abilities.
• Flexible and adaptable to shifting priorities and evolving schedules.

Travel:

This position requires up to 10% travel to attend events and meetings, including travel to APS offices in Long Island, NY; Washington DC; and College Park, MD, as well as other off-site locations for periodic meetings and training sessions. Additional travel may be required as assigned by the supervisor.

Salary:

The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements. The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market. As a result, we typically hire within the target starting range. Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.

Hiring Range:$49,920/year - $70,196/year (USD)

Target Starting Range:$49,920/year - $57,316/year (USD)

Work Environment:

As noted above, APS offers a “Remote First” workplace. Although our offices are located on Long Island, NY, College Park, MD and Washington DC, you can work from other places in the United States. We are flexible about work hours, but expect responsiveness during the core of the workday, Eastern Time.


Our Core Values:

• Scientific Method
• Trust, Integrity, and Ethical Conduct
• Equity, Diversity, and Respect
• Collaboration
• Education and Learning
• Speaking Out

Amazing 2025 Benefit Offerings:

• Flexible schedules and ability to work remotely
• 8% employer-paid retirement contribution
• Investment advisement services: 100% employer paid
• Medical benefits: PPO or HDHP option
• Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
• Lifestyle Spending benefit up to $2000.00 (USD) - 100% employer paid
• Dental benefits: individual coverage 100% employer paid
• Vision benefits: individual and dependent coverage 100% employer paid
• Basic Life & Accident insurance: employee coverage 100% employer paid
• Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
• Disability insurance: employee coverage 100% employer paid
• Voluntary Accident & Critical Illness insurance
• Healthcare, Commuter & Dependent care flexible spending accounts
• Vacation: 15 days annually
• Generous holiday leave: 17 paid days of significance; includes one week closure at the end of December
• Personal leave: 4 days annually
• Volunteer leave: 1 day annually
• Sick leave: 10 days annually
• Bereavement & Compassion leave: 2 -15 days based on loss
• 12 weeks employer-paid family leave
• College tuition reimbursement plan
• Job related seminar & continuing education
• Professional Certification/Recertification 100% employer paid
• Training and professional development; access to LinkedIn Learning on-demand courses
• Employee Assistance Program
• Mindfulness Meditation: live and on-demand classes
• APS does not offer relocation assistance/costs

The American Physical Society is an affirmative action and equal opportunity employer. It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race, religious creed, immigration status, alienage or citizenship, religion, color, ethnicity, sex, national origin, age, disability, marital status, familial status, protected veteran status, protected military status, physical or mental disability, sexual orientation, gender identity, genetic information, predisposing genetic characteristics, ancestry, domestic violence victim status or any other characteristic protected by law with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job. This policy applies to all jobs at APS. The American Physical Society is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please contact APS Human Resources at [e-mail]. The “Know Your Rights: Workplace Discrimination is Illegal'' poster, prepared by the U.S. Equal Employment Opportunity Commission (EEOC), provides an overview of several laws that protect you from discrimination on the job, and several rights are afforded to you by these laws. The “Pay Transparency Non Discrimination Provision,” prepared by the U.S. Office of Federal Contract Compliance Programs (OFCCP), provides an overview of several protections implemented to protect individuals working under federal contracts from discrimination when inquiring about or discussing compensation; these protections apply to all employees and applicants. The APS has a "remote first" concept that promotes equal treatment and equal access, independent of physical work location, with a majority of staff working primarily from remote work locations.

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