Operations Excellence Lead - Asset Management

PNC Financial Services Group; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Education assistance

Wellness program

Paid holidays

Vacation days

Parental leave

Job summary

PNC Financial Services Group seeks an Operations Advisor Sr within the Asset Management Investment Office, based in Pittsburgh, PA. The role leads critical operational support services, trains teams, and ensures performance metrics and risk indicators are met while upholding regulatory standards.

The position emphasizes in-office work culture with collaboration across business partners and senior management to drive process improvements and compliant operations.

Qualifications

• Experience with operations and risk management in financial services.
• Ability to train and mentor teams and oversee performance metrics.
• Familiarity with regulatory standards and policy adherence.

Responsibilities

• Lead operational support service within a unit and ensure performance and risk indicators are met.
• Establish and monitor process performance measurements; communicate statistics to stakeholders.
• Promote and monitor production workflow; assist with complex escalation issues.
• Identify and drive changes to improve production efficiency and processes.
• Ensure adherence to policies, procedures and regulatory standards; drive risk mitigation.

Skills

Customer focus

Risk management

Operations

Attention to detail

Cross-functional collaboration

Process improvement

SOP adherence

Decision making

Education

Bachelor's

Job description

PNC Financial Services Group seeks an Operations Advisor Sr within the Asset Management Investment Office, based in Pittsburgh, PA. The role leads critical operational support services, trains teams, and ensures performance metrics and risk indicators are met while upholding regulatory standards.

The position emphasizes in-office work culture with collaboration across business partners and senior management to drive process improvements and compliant operations.