Senior Operations Advisor, Asset Management Office

PNC; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with PNC match, pension and ESB

Job summary

PNC is seeking a Senior Operations Advisor to support the Asset Management Investment Office in Pittsburgh, PA. The role emphasizes leading operational support, establishing performance metrics, and driving process improvements while ensuring regulatory compliance.

The candidate will mentor team members, manage escalations, and collaborate with business partners to optimize workflow. A bachelors degree and 3+ years of relevant experience are required; certifications are often desired.

Qualifications

• University degree required; 3+ years relevant experience; certifications often desired.

Responsibilities

• Lead a critical operational support service or initiative within the unit.
• Establish process performance measures and oversee business impact.
• Promote and monitor production workflow; assist with complex escalation issues.
• Monitor efficiency and drive improvements in production processes.
• Ensure compliance with policies, procedures and regulatory standards; drive risk mitigation.

Skills

Accountability

Customer Solutions

Ensure Compliance

Personal Initiative

Process Improvements

Results-Oriented

Risk Mitigation

SOP

Education

Bachelor’s degree

Job description

PNC is seeking a Senior Operations Advisor to support the Asset Management Investment Office in Pittsburgh, PA. The role emphasizes leading operational support, establishing performance metrics, and driving process improvements while ensuring regulatory compliance.

The candidate will mentor team members, manage escalations, and collaborate with business partners to optimize workflow. A bachelors degree and 3+ years of relevant experience are required; certifications are often desired.