Senior Operations Analyst, Wealth Management

PNC Financial Services Group, Inc.; Pennsylvania; On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Disability protection

401(k) with company match

Paid holidays

Vacation days

Educational assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Senior Operations Analyst within Wealth Management based in Pittsburgh, PA. This role involves handling routine and complex financial transactions, ensuring documentation compliance, and collaborating with internal service partners to complete processes.

The position emphasizes risk mitigation, process improvements, and supporting training for new hires in a collaborative in-office environment.

Qualifications

• Accountability and attention to detail across transactions and processes.
• Strong communication skills for internal and external customers.
• Ability to identify risks and mitigate issues in complex transactions.
• Experience with process improvement initiatives and SOP adherence.

Responsibilities

• Execute routine and complex transactions with adherence to policies.
• Escalate and troubleshoot complex items with internal partners.
• Collaborate with service partners to route documents and actions.
• Assist in training and onboarding of new hires.
• Support risk-mitigation activities and quality checks.

Skills

Accountability

Customer Solutions

Risk Mitigation

Process Improvements

Attention to Detail

Effective Communications

Prioritization

Problem Solving

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a Senior Operations Analyst within Wealth Management based in Pittsburgh, PA. This role involves handling routine and complex financial transactions, ensuring documentation compliance, and collaborating with internal service partners to complete processes.

The position emphasizes risk mitigation, process improvements, and supporting training for new hires in a collaborative in-office environment.