Operations Dispatcher: Fast-Paced Scheduling & Impact

Sila; Manassas (VA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid Vacation & Holidays

Ongoing training and professional development

Employee perks including box seats to Capitals games

Job summary

My Plumber Plus, located in Manassas, Virginia, is seeking a highly organized Dispatcher to ensure efficient technician movement and outstanding customer service. This fast-paced role demands excellent communication, problem-solving, and multitasking capabilities.

With competitive pay of $20–$21/hour and generous benefits, this opportunity allows for professional growth in a supportive team environment. The ideal candidate will manage dispatch operations using ServiceTitan software and handle customer interactions with professionalism.

Qualifications

• Prior customer service or dispatching experience required.
• Strong communication and customer service skills.
• Ability to build trust and communicate effectively.

Responsibilities

• Coordinate and dispatch technicians to service calls efficiently.
• Prioritize emergency and high-priority customer calls.
• Communicate updates between customers and field technicians.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Multitasking ability

Attention to detail

Tools

ServiceTitan software

Job description

My Plumber Plus, located in Manassas, Virginia, is seeking a highly organized Dispatcher to ensure efficient technician movement and outstanding customer service. This fast-paced role demands excellent communication, problem-solving, and multitasking capabilities.

With competitive pay of $20–$21/hour and generous benefits, this opportunity allows for professional growth in a supportive team environment. The ideal candidate will manage dispatch operations using ServiceTitan software and handle customer interactions with professionalism.