Operations & Dispatch Coordinator

South Post Oak Recycling Center; Houston (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

2 weeks PTO

401k Contribution

Medical Premium reimbursement

Family oriented environment

Job summary

South Post Oak Recycling Center is seeking an Operations Coordinator to oversee daily dispatch, administration, and cross-functional coordination in a fast-paced environment.

The role supports the Director of Operations and Yard Manager, ensuring processes are organized, documented, and executed to deliver high-quality service while driving continuous improvement. This on-site position requires strong communication and multi-tasking abilities.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of administrative, operations, logistics, dispatch, or coordination experience preferred.
• Strong organizational and time-management skills.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience in recycling, trucking, logistics, industrial operations, or construction environments preferred.

Responsibilities

• Own daily service coordination and dispatch execution.
• Schedule pickups, swaps, roll-offs, and service requests.
• Coordinate routes with drivers and operations.
• Monitor service completion throughout the day.
• Communicate scheduling updates to customers.
• Confirm service appointments.
• Resolve scheduling conflicts and route issues.
• Coordinate emergency service requests.
• Track service completion and customer requests.
• Maintain dispatch records and documentation.
• Ensure all service requests are executed accurately and on time.
• Prepare weekly operations meeting agendas.
• Prepare driver meeting agendas.
• Prepare safety meeting agendas.
• Attend meetings and record meeting notes.
• Distribute meeting summaries and action items.
• Track completion of assigned action items.
• Maintain operational documentation.
• Update operational dashboards and reports.
• Support operational projects and initiatives.
• Assist with process improvement efforts.
• Maintain PPE inventory logs.
• Track PPE issuance and replacement.
• Update safety documentation.
• Maintain operational checklists.
• Support safety meeting administration.
• Maintain SOP documentation.
• Assist with compliance recordkeeping.
• Respond to service-related customer inquiries.
• Coordinate operational updates with customers.
• Resolve service scheduling concerns.
• Communicate delays and service changes.
• Escalate customer relationship concerns appropriately.
• Maintain professional communication with customers and vendors.

Skills

Strong organizational skills

Time-management

Written and verbal communication

Attention to detail

Ability to manage multiple priorities

Independent work

Experience in recycling, trucking, or

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Outlook

Word

Job description

South Post Oak Recycling Center is seeking an Operations Coordinator to oversee daily dispatch, administration, and cross-functional coordination in a fast-paced environment.

The role supports the Director of Operations and Yard Manager, ensuring processes are organized, documented, and executed to deliver high-quality service while driving continuous improvement. This on-site position requires strong communication and multi-tasking abilities.