Dispatch & Operations Orchestrator

South Post Oak Recycling, L.L.C.; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

South Post Oak Recycling, L.L.C. is seeking an Operations Coordinator to manage daily dispatch, coordinate routes with drivers, and support administration for the Director of Operations and Yard Manager.

The role focuses on organizing processes, maintaining documentation, and ensuring timely service delivery, while driving continuous process improvements across operations and customer communications.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of administrative, operations, logistics, dispatch, or coordination experience preferred.
• Strong organizational and time-management skills.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to manage multiple priorities simultaneously.
• Ability to work independently and follow through on assignments.
• Experience in recycling, trucking, logistics, industrial operations, or construction environments preferred.

Responsibilities

• Schedule pickups, swaps, roll-offs, and service requests.
• Coordinate routes with drivers and operations.
• Monitor service completion throughout the day.
• Communicate scheduling updates to customers.
• Confirm service appointments.
• Resolve scheduling conflicts and route issues.
• Coordinate emergency service requests.
• Track service completion and customer requests.
• Maintain dispatch records and documentation.
• Ensure all service requests are executed accurately and on time.

Skills

Strong organizational skills

Excellent written and verbal comms

Time management

Ability to work independently

Attention to detail

Multitasking

Customer service mindset

Education

High School Diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

South Post Oak Recycling, L.L.C. is seeking an Operations Coordinator to manage daily dispatch, coordinate routes with drivers, and support administration for the Director of Operations and Yard Manager.

The role focuses on organizing processes, maintaining documentation, and ensuring timely service delivery, while driving continuous process improvements across operations and customer communications.